Husqvarna Motorcycles AFTER SALES offers efficiency and professionalism to all its customers. A network with over 150 certificated assistance points in Italy and more than 40 importers in the world, equipped with the most modern systems of diagnosis and communication, makes us able to provide a quick, competent and highly qualified AFTER SALES to meet and satisfy the specific needs of all our customers.
HUSQVARNA ASSISTANCE NETWORK
Our external assistance network receives, through a constant flow of information and dedicated technical courses, a specific training in order to guarantee a high level of competence and a detailed product knowledge. In this way Husqvarna authorized dealers and workshops have a complete "know-how", from the traditional mechanic until computerized diagnostic techniques. The Husqvarna assistance network is also in constant contact with our product specialists so that the quality of the service remains aligned with the Husqvarna standards. You can therefore blindly rely on the capability of our official sales and assistance network, offering a valid support during the phase of purchase and the subsequent maintenance of your motorcycle.
HUSQVARNA CONTRACTUAL WARRANTY
All Husqvarna products have a 24 months warranty with no mileage limits, starting from the date of the first motorcycle registration or from the invoice date in case of not registrable motorcycles. Purpose of the warranty given by Husqvarna is to ensure to all its customers, owners of Husqvarna products, free repairs for failures caused by manufacturing defects, as required by the European directive 1999/44/EC. Warranty Activation To activate Husqvarna Warranty it is necessary that the Delivery Certificate contained in the warranty booklet, in equipment with each motorcycles, is properly filled in and undersigned. The delivery certificate is a document attesting through the original signatures of the seller and the customer, that all the pre-delivery operations have been regularly carried out and that the customer has received all the safety information. Verify that the dealer writes your personal data correctly, indicating also the registration date, VIN number and model of the motorcycle. The delivery certificate determines the validity of the warranty. The data reported in the delivery certificate will be entered in the internal Husqvarna System in order to follow all the warranty repairs and possible recall campaigns.
MAINTENANCE SERVICES
The maintenance plan is detailed in the Owner’s Manual in equipment with each motorcycle. Keeping the bike in complete efficiency and good status you will surely enjoy your Husqvarna in full reliability and durability. ATTENTION! The validity of the warranty is strictly related to the respect of the scheduled maintenance plan. ALWAYS USE ORIGINAL SPARE PARTS to maintain your Husqvarna and always refers to Husqvarna official workshops.
DOCUMENTATION
In the Owner’s Manual are reported all the instruction for the correct use and maintenance of your Husqvarna Bike.
SPARE PARTS, SPECIAL KITS AND ACCESSORIES
Original Husqvarna Spare Parts are built and tested to maintain the best quality and reliability of the bikes. That’s why it is very important to use only Husqvarna original components. HUSQVARNA distributes spare parts, special kits and original accessories all over the world through its sales and assistance authorized network. Thanks to the new system of spare parts management, shipments of spare parts are carried out in real time. No more long waiting in case of spare parts needs! The central stock - located inside BMW Italia Logistic center in Volargne - is specialized in storage, organization and shipment of the materials. The central stock permits a fast distribution of spare parts to the Husqvarna sales and assistance network in order to satisfy all the requests of our customers. |